I researched pricing and model reviews online. Discovered Best Buy now offers installation, so I reluctantly gave them a call (their Geek Squad never did manage to fix my PC without several trips back and long lines waiting for service) ... Best Buy doesn't offer free installation and I have not experienced good service there, so I decided to check out Car Tunes. I went to Car Tunes on Woodward in Berkley to replace my original 14-yr old car stereo. Rick was patient, answered my questions and was candid about the features of each model. He directed me to a stereo that fulfilled what I wanted at the price range I could afford (and I had done my homework, so I knew the price was right!). I made an appointment for installation a few days later and I knew I had made the right choice... not necessarily because of the stereo, the comparable price to online stereos or even the free installation, but the way the Car Tunes staff works with their customers. I observed how professional, friendly and accommodating they were, even when they had several customers in at the same time and the phone was ringing off the hook. Great experience. Great service.
– Marie M. on Yelp!
Is this heaven? Maybe as close as it gets on Earth but all in a days work for the master installers at Car Tunes!
We have a passion for perfection.Since Car Tunes has been in business, owner Mark Constantakis has constantly reinforced the importance of customer service. This focus flows throughout the entire organization and is the primary reason for the success of Car Tunes.
When we got started back in 1977, the big request in car stereo was a clearer-sounding "Stairway to Heaven." For more than 30 years, Car Tunes made its mark in mobile electronics by providing high quality products and professional installation at a great price. Now we keep on keeping on as we rack up recognition for our value and service. Our commitment to quality has made us one of the "Top Three Retailers" in the nation (Mobile Entertainment Retailer) and one of the "Best 30 Autosound Retailers in the Country" (Audio/Video Magazine).
Constantly changing with the industry and our customers' needs, Car Tunes continues to provide the highest level of customer service through ongoing training and our commitment to excellence. This passion for perfection results in high marks in customer satisfaction.
Personal service, professionally trained installers and passion for excellence – it's not a surprise that we are trusted by the top brands in the industry (including, Alpine, Arc Audio, Focal, Kicker, RE Audio, Pioneer and many more). Trust Car Tunes to keep their products real, so when you're behind the wheel, it's the sound you feel.