I wanted to write to you in regard to the installation of the Focus radio into the 2009 Crown Vic Police car that was done earlier this week. Thank you for your determination in getting this done and not giving up. You made Bob so very happy with the final outcome. He is completely satisfied and sends his appreciation for a job well done. He loves the "factory" look and what a fantastic job you did on the harnesses. He will happily travel 3 hours from his home in Greenbush, Michigan to only bring his business to your store. Just thanking you for making a "very" happy customer and who will return ONLY to CarTunes for any future radio or alarm systems for his other vehicles.